All material on the Skills Hub is subject to temporary or permanent removal pending the outcome of any complaint.
Complaints will normally be concerned with the ownership of intellectual property rights, moral rights and other legal issues. Grounds for complaint may include (but not be limited to) unauthorised reproduction, integrity, breach of confidence or data protection.
Complaints should be made in writing to the Skills Hub Administrator (firstname.lastname@example.org) and should specify both the subject of the complaint (the particular item) and the reason.
Upon receipt of a complaint, the Skills Hub Administrator will initially assess the validity of the complaint and will acknowledge its receipt. If the complaint is deemed to be valid, the item will be temporarily removed from the Skills Hub and the contributor of the item will be notified. The contributor will be invited to respond to any allegations.
If necessary, the Skills Hub Administrator will spend a reasonable amount of time mediating between the complainant and the contributor in order to resolve the issue to their mutual satisfaction. One of four outcomes will result:
- The item is unchanged (and restored to the Skills Hub)
- The item is replaced in the Skills Hub with appropriate changes
- The item is withheld from the Skills Hub pending completion of an embargo period
- The item is permanently removed from the Skills Hub
Any queries about this policy should be addressed to the Skills Hub Administrator.